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BY CREATING YOUR CONCERT AD MANAGER ACCOUNT AND/OR CLICKING PUBLISH, YOU AGREE TO THE TERMS BELOW. IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY TO THIS AGREEMENT, IN WHICH CASE THE TERMS “YOU” OR “YOUR” SHALL REFER TO SUCH ENTITY.

Concert Ad Manager Terms

These Concert Ad Manager Terms (“Ad Manager Terms”) are entered into by Vox Media LLC (“Vox Media”) and the individual or entity using Vox Media’s Concert Ad Manager (“You”). These Ad Manager Terms supplement the Vox Media Terms of Use located at https://www.voxmedia.com/legal/terms-of-uses, which are hereby incorporated by reference in their entirety. Concert Ad Manager is a “Service” as defined in the Vox Media Terms of Use. The Ad Manager Terms, together with the Vox Media Terms of Use, are the “Terms”.

The Terms govern Your use of Vox Media’s Concert Ad Manager for the creation, submission and/or serving of Ads (i) that are accessible through the account(s) given to You in connection with these Terms or (ii) incorporate by reference these Terms (collectively, “Concert Ad Manager”).

1. Concert Ad Manager.

Vox Media operates the Concert Ad Network consisting of web properties (each a “Property”) operated by or on behalf of Vox Media and its Concert publishers (each a “Partner”). Concert Ad Manager enables You to create and submit advertising or other commercial content (each an “Ad”) and an associated order specifying your bid for display of such Ads (“Order”) on the Concert Ad Network. Subject to the Terms, Vox Media will serve your Ad on the applicable Property where Your bid is accepted. Vox Media may modify, suspend, and/or discontinue the use of Concert Ad Manager at any time, with or without notice. By using Concert Ad Manager, You authorize Vox Media and its Partners to format, reproduce, distribute, perform and display Your Ad(s) on the Concert Ad Network in order to fulfill Your Order.

2. Ad Specifications.

You may choose certain Ad delivery and display options that Vox Media may make available to you. Examples of options may include: (a) delivery dates, (b) view frequency, (c) user geolocation, (d) audience or Property targeting, and (e) device platform (e.g., mobile, tablet, desktop). Further, at all times you are responsible for Your Ads and services and products advertised on Ads (collectively, “Your Products”) as well as destinations to which Ads direct viewers (e.g., landing pages, mobile applications) along with the related URLs, waypoints, and redirects (“Destinations”). Concert Ad Manager will determine the size, placement, and positioning of your Ads. When serving your Ad, we use reasonable efforts to do so in accordance with your Order and the options you specify though we do not guarantee that your Ad will reach a guaranteed number of impressions or its intended audience, or achieve the outcome you select or intend. You acknowledge that Vox Media or its affiliates may participate in Concert Ad Manager auctions in support of their own services and products.

3. Ad Submission and Review.

Your Ad must comply with the technical specifications and restrictions identified in the Terms and at https://admanager.concert.io, and prior to commencement of Your Order it may be reviewed for such compliance. Review for compliance by Vox Media, if any, or acceptance of Your Ad, does not constitute any acknowledgement or confirmation by Vox Media of compliance with any applicable laws, regulations, or guidelines, and it is Your sole responsibility to ensure Your Ad does not violate any such laws. It is Your responsibility to regularly check the status of an Ad, including whether it has been approved, rejected, or requires modification. In the event that no Ad has been approved before the Order start date, we will automatically pause the Order. If an Order begins later than its scheduled start date, the end date will not be adjusted, and the number of impressions delivered for the Order may be reduced. Your Order will be automatically canceled in the event that no Ad completes review prior to the scheduled end date. You should maintain a back-up of any Ad(s) (and related data) submitted via Concert Ad Manager. Vox Media has no obligation to store, retrieve, or return any Ad(s) to You. Further, Vox Media and its Partners may reject or remove a specific Ad at any time for any or no reason.

4. Ad Content Restrictions.

Vox Media and its Partners reserve the right to refuse any Ad for any reason at any time, including if we determine an Ad is inconsistent with our business practices, strategy, standards, or brand. Ads must comply with all applicable laws, regulations, and community standards regarding online advertisements. Any claims or statements in an Ad must be truthful, not misleading, and substantiated. The accuracy, content, and obligation to honor any commitments or representations made in connection with the Ad(s) are Advertiser’s alone. Further, Ads should not:

  • Constitute, facilitate, or promote illegal products, services or activities;
  • Promote or glorify violence or criminal activity;
  • Contain profane or obscene language;
  • Contain, promote, or constitute defamatory, libelous, fraudulent, obscene, distasteful, offensive, harassing, or harmful content;
  • Contain, promote, or constitute hateful or discriminatory content, including Ads that stereotype, inaccurately portray, or attack an individual or group on the basis of age, national origin, race, ethnicity, color, religious affiliation, sex, sexual orientation, gender identity, medical condition, family status, or disability;
  • Promote prescription or OTC drugs, dietary or nutritional, supplements, alcoholic beverages, tobacco, e-cigarettes, vaping products, CBD or any other regulated substance;
  • Promote financial products or services, including securities, loans, credit repair;
  • Promote regulated gambling or lotteries;
  • Promote contests, sweepstakes, and giveaways;
  • Promote sexually explicit adult-themed content and products/services;
  • Portray minors (or persons who appear to be underage) in a manner that is sexually suggestive or otherwise age-inappropriate;
  • Promote firearms, ammunition or fireworks/explosives.
  • Promote money making opportunities (e.g., multi-level marketing network, matrix, pyramid, work at home plans)
  • Promote political parties or candidates;
  • Solicit funds or monetary contributions to any organization or individual.
  • Contain or link to or promote spam, spyware, malware, or other malicious code or disruptive content.
5. Beta Features.

Some Concert Ad Manager features are identified as “Beta” or as otherwise unsupported or confidential (“Beta Features”). You may not disclose any information from Beta Features or the terms or existence of any non-public Beta Features.

6. Legal Compliance.

Your use of Concert Ad Manager and Your Ads must comply with all applicable laws, regulations, and guidelines, and you shall ensure that you at all times have all necessary rights to submit and run your Ads, including without limitation copyright, trademark, trade secret, privacy, and/or publicity rights. YOU AGREE AND ACKNOWLEDGE THAT VOX MEDIA AT ALL TIMES SHALL HAVE NO RESPONSIBILITY FOR YOUR COMPLIANCE, AND ANY REVIEW OR ACCEPTANCE BY THE CONCERT AD MANAGER TEAM WILL NOT BE DEEMED CONFIRMATION OF OR ADVICE TO YOU REGARDING SUCH LEGAL COMPLIANCE OR PLACE ANY RESPONSIBILITY FOR SUCH COMPLIANCE WITH VOX MEDIA. Failure to comply may result in a variety of consequences, including the cancellation of Orders in whole or in part and termination of your account. Further, in connection with Concert Ad Manager, You shall not take any action that would cause Vox Media or any Partner to be in violation of Vox Media’s Privacy Policy available at https://www.voxmedia.com/legal/privacy-notice or Vox Media’s Cookie Policy at https://www.voxmedia.com/legal/cookie-policy (as modified from time to time).

7. Retaining, Modifying and Deleting Your Personal Data.

If you would like to update, correct, modify or delete from our database any Personal Data (as defined under applicable law) you previously submitted to us, please let us know by logging in and updating your profile or ad account settings or by submitting a support ticket. If you delete certain information, you may not be able to submit an Ad in the future without re-submitting such information. We will comply with your request as soon as reasonably practicable. Also, please note that we will maintain Personal Data in our database whenever we are required to do so by law, for necessary operational reasons, or to maintain uniform business practices. For more detailed information on our corporate privacy practices, please refer to the Vox Media Privacy Notice. Further, in connection with Concert Ad Manager, You shall not take any action that would cause Vox Media or any Partner to be in violation of Vox Media’s Privacy Policy available at https://www.voxmedia.com/legal/privacy-notice or Vox Media’s Cookie Policy at https://www.voxmedia.com/legal/cookie-policy (as modified from time to time).

8. Ad Performance.

Vox Media provides Ad tracking and metrics at https://admanager.concert.io/ (the “Dashboard”) but the final tracking and metrics may differ from snapshots. All information contained on the Dashboard is confidential. The Dashboard, and data and reports that may be generated or viewed with the Dashboard, may be used only for your internal business purposes; information is provided as a convenience only, and may be estimated or not verified, and at all times is subject to revision and correction. To the extent any information displayed conflicts with an invoice or charge issued by us, the invoice/final charge shall at all times govern.

9. Testing.

You authorize Vox Media and its affiliates to periodically conduct tests that may affect Your use of Concert Ad Manager, including Ad formatting, targeting, Destinations, quality, ranking, performance, pricing, and auction-time bid adjustments. To ensure the timeliness and validity of test results, You authorize Vox Media to conduct such tests without notice or compensation to You. In addition to the data practices identified in the Privacy Policy, you agree and acknowledge that Vox Media has the right to collect data and metrics regarding your engagement with certain features and performance level of your Orders.

10. Payment.

You will pay for Orders in accordance with the following:

  • To access Concert Ad Manager, You are required to keep a valid credit card on file to pay for all Orders (the “Authorized Card”). Your Authorized Card will be charged monthly or when you reach your billing threshold, whichever comes first. You shall at all times provide us with accurate information for your Authorized Card, and we reserve the right to charge and invoice a late fee of 1.5% of outstanding amounts due per month or the highest rate allowed by law, whichever is less, plus unpaid fees and/or costs of collection if we are unable to process payment due to your failure to maintain updated information.
  • Vox Media uses a third-party payment processor to process payments, and does not retain any personally identifiable financial information such as credit card numbers. All such information is provided directly to our third party processor, Stripe, and is governed by their privacy policy, which may be viewed at the following web address: https://stripe.com/us/privacy.
  • You can cancel an Order as stated in Section 14, but your Ads may run for 24 hours after you notify us, and you are still responsible for paying for all Ads that run.
  • The amount you owe for each Order will be calculated based on Concert Ad Network tracking mechanisms.
  • You will pay all amounts specified in each Order you place, along with any applicable taxes. You are responsible for bearing and remitting any taxes that apply to your transactions. You will indemnify and hold us harmless from and against any claim arising out of your failure to do so.
  • You understand that third parties may generate impressions or clicks on Your Ads for prohibited or improper purposes and, if that happens, your sole remedy is to make a claim for advertising credits within the thirty day period following the month in which such charges were made (“Claim Period”). Vox Media may, but is not obligated to, issue the credits following claim validation, which must be used by the expiration date specified in such credit issuance (“Use-By Date”). TO THE FULLEST EXTENT PERMITTED BY LAW, (i) YOU WAIVE ALL CLAIMS RELATING TO ANY ORDER CHARGES UNLESS A CLAIM IS MADE WITHIN THE CLAIM PERIOD AND (ii) THE ISSUANCE OF ADVERTISING CREDITS (IF ANY) IS AT VOX MEDIA’S SOLE DISCRETION AND, IF ISSUED, MUST BE USED BY THE USE-BY DATE.
11. Warranty, License.

You warrant that (a) You hold, and hereby grant Vox Media, its affiliates and Partners, all necessary rights in Ads and any content or functionality contained therein, for Vox Media, its affiliates and Partners to display your Ads and operate Concert Ad Manager (including, in the case of feed data, after You cease to use Concert Ad Manager); (b) all information and authorizations provided by You are complete, correct and current; and (c) the use and display of the Ad(s) will not violate any applicable laws, rules, or regulations or the intellectual property rights of any third party (including without limitation copyright, trademark, trade secret, privacy and/or publicity rights).

12. Contacting You.

By providing any mobile or other telephone number in connection with Concert Ad Manager, You authorize Vox Media, its affiliates and their agents to call and send text messages (for which standard message and data rates may apply) to the provided telephone numbers, including by an automatic telephone dialing system, for purposes of Concert Ad Manager. You further authorize Vox Media and its affiliates and their agents to send electronic mail to You for purposes of Concert Ad Manager.

13. Disclaimers.

IN ADDITION TO ANY DISCLAIMER SET FORTH IN THE VOX MEDIA TERMS OF USE, VOX MEDIA, ITS AFFILIATES, AND ITS PARTNERS DO NOT MAKE ANY GUARANTEE IN CONNECTION WITH CONCERT AD MANAGER OR CONCERT AD MANAGER RESULTS.

14. Indemnification.

In addition to any obligation set forth in the Vox Media Terms of Uses, You will defend and indemnify Vox Media, its Partners, agents, affiliates, and licensors ("Vox Media Parties") against all liabilities, damages, losses, costs, fees (including legal fees), and expenses relating to any third-party allegation or legal proceeding to the extent arising out of or related to Ads, targeting decisions, Destinations, Your use of Concert Ad Manager, or any breach of these Terms by You. Partners are intended third-party beneficiaries of this Section. Nothing contained in these Terms or the publication of Your Ad shall constitute a waiver by the Vox Media Parties of its right to indemnification hereunder.

15. Changes to Terms; Termination.

You may cancel an Order or your use of Concert Ad Manager at any time via the Dashboard, provided, however, your Ads may run for up to 24 hours following such cancellation notice. Vox Media may make non-material changes to these Ad Manager Terms at any time without notice, but Vox Media will provide advance notice of any material changes to these Ad Manager Terms. The Ad Manager Terms will be posted at https://admanager.concert.io/terms. Continued use of Concert Ad Manager is, in each case, subject to Vox Media’s terms and conditions then in effect for Concert Ad Manager. Vox Media may suspend or terminate your use of Concert Ad Manager at any time for any reason or no reason, and, in all cases, the running of your Orders after termination is in Vox Media’s sole discretion.

16. Agency.

If you are placing on Order on someone else's behalf, you must have permission to place those Ads, and agree as follows: (a) You represent and warrant that you have the authority to bind the advertiser to the Terms; (b) If the advertiser you represent violates the Terms, Vox Media may hold you responsible for that violation; and (c) You agree that Vox Media may provide Ad reporting information to the advertiser for whom you placed an Order.